Pilatix Privacy Policy

1. Introduction

Pilatix ("Pilatix," "the App," or "the Service") is a fitness application developed and operated by ArtKnock Tech Inc. ("ArtKnockTech," "we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, store, and protect information when you use Pilatix.

By using Pilatix, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the App.

2. Platforms Covered

This Privacy Policy applies to users of:

• the Pilatix iOS application

3. Information We Collect

We collect information that you provide to us and information that is generated automatically when you use Pilatix. Some information may be stored on your device, and some information may be processed by ArtKnock Tech Inc. and our service providers. We do not claim that all information remains only on your device.

3.1 Personal Information

We may collect the following personal information when you use our services:

• Name
• Health and fitness-related information you provide or generate in the App, such as goals, workout activity, and similar inputs

3.2 Automatically Collected Information

We automatically collect certain information when you use our application:

• Device type and model
• Operating system and version
• Unique device identifiers
• App usage data
• Crash logs and diagnostics
• IP address

4. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and operate Pilatix and its core functionality
• Support account or profile-related features where applicable
• Process subscriptions, in-app purchases, and related transaction information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities
• Measure app performance and diagnose crashes or errors
• Detect, investigate, and prevent fraudulent or unauthorized activities
• Personalize and improve your experience
• Comply with legal obligations

5. Third-Party Services

We do not sell your personal information. We use trusted service providers to operate, analyze, support, and improve Pilatix. These providers may process information on our behalf, in accordance with their own privacy policies.

5.1 Services We Use

The following service providers may process information in connection with your use of Pilatix:

• Firebase (Google), which may include Firebase Analytics and related Google Firebase tools. These services may process device identifiers, app usage data, crash logs, diagnostics, and similar technical information to support app functionality, analytics, performance monitoring, and crash/error diagnostics.
• Google Analytics / Firebase Analytics. These services may process device identifiers, IP address, and app usage data to help us understand how people use Pilatix, measure app performance, and improve the user experience.
• RevenueCat. RevenueCat may process identifiers and subscription-related information to help us manage in-app purchases, subscriptions, and related entitlement status.

5.2 Third-Party Privacy Policies

We encourage you to review the privacy policies of these third-party services to understand how they collect, use, and share your information.

6. Data Sharing and Disclosure

We do not sell your personal information.

We may share your information only in the following circumstances:

• Service Providers: With trusted third-party companies that perform services on our behalf, including the providers listed above
• Legal Requirements: When required by law, regulation, or legal process
• Protection of Rights: To protect the rights, property, and safety of ArtKnock Tech Inc., our users, and others
• Business Transfers: In connection with a merger, acquisition, or sale of assets

7. Data Retention

We retain your personal data only for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce our agreements

When your data is no longer needed, we will securely delete or anonymize it. Uninstalling Pilatix may remove information stored locally on your device, but it may not delete information that has already been processed by ArtKnock Tech Inc. or our service providers.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Request a copy of your data in a portable format
• Objection: Object to certain processing of your data
• Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, including requests to access or delete your personal information, please contact us at Info@artknocktech.com. We will respond in accordance with applicable law.

10. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at Info@artknocktech.com, and we will take steps to delete such information.

11. International Data Transfers

ArtKnock Tech Inc. is based in Ontario, Canada. Information collected in connection with Pilatix may be transferred to, stored, and processed in Canada or other countries where ArtKnock Tech Inc. or our service providers are located.

By using our services, you consent to the transfer of your information to these countries, which may have different data protection laws than your country of residence.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date at the top of this policy
• Sending you an email notification (for significant changes)

We encourage you to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, or if you wish to request access to or deletion of your personal information, please contact us:

ArtKnock Tech Inc.

Ontario, Canada

• Email: Info@artknocktech.com